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Guides for running a hotel, café or PG

Plain answers to the questions owners and staff ask about running the desk, the kitchen, the till and the rent book, and checklists for choosing the software. Each guide explains the practice first, links the sources it relies on, and then says what EkamOS does about it.

All guides

  • Hotels

    What is night audit in a hotel, and how do you run one?

    What night audit is, the steps to run one, and the figures on the report: occupancy, average daily rate and revenue per available room.

    Updated

  • Hotels

    What is a guest folio in a hotel?

    The running bill for a hotel stay: what goes on it, the types of folio, and how it is settled at check-out.

    Updated

  • Hotels

    How to choose a hotel PMS in India: a checklist

    A checklist for choosing hotel management software in India: the front desk, the registers, GST invoices, rates, night audit and what to ask on a demo.

    Updated

  • Cafés and restaurants

    What is a KOT in a restaurant?

    What a kitchen order ticket is, how it moves from table to kitchen to bill, special KOTs, and printed tickets against a kitchen display.

    Updated

  • Cafés and restaurants

    X report vs Z report: what is the difference?

    What X and Z reports are, when to run each, and how to close a café or restaurant cash drawer at the end of the day.

    Updated

  • Cafés and restaurants

    How to choose café and restaurant billing software in India

    What to check before buying café or restaurant billing software in India: GST bills, KOT, printers, day close and what happens when the Wi-Fi drops.

    Updated

  • PGs and co-living

    How to manage a PG: rent, deposits and tenant records

    The four records a paying guest (PG) needs, a monthly rent run, a move-out without an argument, and when a notebook stops being enough.

    Updated

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